-
Our maintenance services
- Maintenance of sera systems, pumps and fittings
- Maintenance of third-party units and fittings
- One-off maintenance or structured maintenance contracts including price advantages on spare and wear parts
- Option of extended warranty on commissioning by sera
- Inspection of tanks and pipework systems for wear and static service life
- Annual, legally required inspections in accordance with WHG and AwSV by a specialised company
- System check in accordance with DGUV V3
- Risk assessment
- Inspections for early detection of wear and tear
- Free on-site appointment for a technical inventory
- Free quotation on this basis
-
Modifications & technical upgrades
- Conversion and expansion of existing dosing systems
- Adaptation of pipework, e.g. after pump replacement
- Leakage elimination on pipework
- Retrofitting of fittings and flushing connections (clean & safety)
- Modernisation of older systems to increase operational safety
-
Repairs & fault analysis
- In-house repair of pumps and valves
- On-site repairs by experienced service technicians
- Fault and process analyses in the event of malfunctions
- Use of original parts for long-term operational reliability
-
Consultancy, support & training
- Competent analysis of your system technology
- Spare parts service with fast response times
- Technical telephone support
- User training for safe and efficient system operation
- Customer training for the safe selection of the right technical solution for each process step Technical solution for each process step
-
Reliable commissioning & training
- Functional testing of all components
- Parameterisation and fine-tuning of the system
- Practical training of operating personnel
- Imparting knowledge on safe operation and fault detection
-
Pipe laying – precisely tailored to the dosing point
sera realises all piping variants:
- Plastic pipework: single-walled, double-walled or with inliner
- Pipework with trace heating
- Stainless steel pipes with compression fittings
- Media-compatible design from the system to the dosing point
- Tubing when flexible solutions are required
-
Professional installation & tank integration
- Installation of plants and systems
- Positioning of storage tanks
- Professional connection of the tanks to the system technology
- Ensuring that the entire structure is ready for operation
-
Installation and commissioning
- Installation and alignment of compressor systems
- Pipeline connection, pipework and electrical cabling
- Integration into existing plants and systems
- Carrying out Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)
- Commissioning and recommissioning of systems
- Leak and safety tests
- Parameterisation and fine-tuning of the control system
- Documentation and logging of all commissioning steps
-
Technical advice & support
- Analysis of existing systems and optimisation potential
- Support with integration into existing processes
- Remote support and digital support
- Support with maintenance concepts and maintenance strategies
- Advice on standards and directives (e.g. ATEX, Pressure Equipment Directive)
- Software optimisation and adaptation
-
Repairs & general overhaul
- Analysing and assessing the condition of existing compressor systems
- Dismantling, cleaning and professional reconditioning of all components
- Replacement of wearing parts (e.g. diaphragms, seals, valves)
- General overhaul of complete units and assemblies
- Mechanical and electrical repairs
- Leak and functional tests after repairs
- Modernisation and retrofitting of existing systems
- Procurement and manufacture of spare parts
- Documentation and test reports
-
Worldwide maintenance & services
- Worldwide on-site service for compressor systems
- Carrying out scheduled maintenance and inspections
- Maintenance contracts for preventive maintenance to avoid breakdowns
- Replacement and revision of wearing parts
- Support during system shutdowns and turnarounds
- Short-term operational readiness and flexible scheduling
- Deployment of experienced service technicians worldwide
- Documentation and service reports
-
Compressor training
- Training of operating and maintenance personnel
- Basics and functionality of compressor systems
- Operation, control and monitoring of the system
- Maintenance, inspection and servicing in practice
- Fault detection and systematic troubleshooting
- Training on site or in-house at the customer's premises
- Customised training programmes
- Training materials and documentation for participants
- Practical training directly on the system
- Refresher courses and advanced training
- Certification or certificates of attendance
- Training also as part of commissioning
-
Spare parts service & component supply
- Advice on the selection of suitable spare parts and components
- Rapid availability and short delivery times
- Spare parts packages for maintenance and service calls
- Identification and specification of required components
- Warehousing concepts and customised spare parts stocking
- Worldwide delivery and logistics processing
- Technical support for installation and replacement
- Recommendations for minimising downtimes
- Creation of spare parts lists
- Express delivery for critical systems
- Long-term spare parts supply (customised production)
Taking back and recycling sera products at the end of the product life cycle
sera is certified according to DIN EN ISO 14001:2015. The environmental management system includes the life cycle assessment of the products placed on the market by sera .
sera therefore undertakes to take back all products and devices, inspect them and dispose of them in accordance with the applicable standards via specialised disposal companies.
The take-back of sera products is centralised in the company's environmental processes. The products are taken back and stored or dismantled at the sera headquarters in Immenhausen.
The dismantled components are then assessed and, depending on the result, fed into the recycling stream. The contact details for the disposal of sera products at the end of their life cycle are provided to each end user with the device documentation.
sera AQUA GmbH
Contact person
Vitaly Valynkin
Tel: +49 5673 999-1878
Mobile: +49 162 3358741
W.Valynkin@sera-web.com
sera HYDROGEN GmbH
Contact person
Oliver Blank
Tel: +49 5673 999-2043
Mobile: +49 162 1041142
O.Blank@sera-web.com